Terms of service
Welcome to Hyperformance Supplements®.
This website is operated by Hyperformance Supplements Ltd, registered in England and Wales under company number 16683426.
By accessing our website or purchasing our products, you agree to these Terms of Service, subject to your statutory consumer rights.
Products
Hyperformance Supplements® supplies food supplements designed for individuals seeking to support their health, nutrition and performance.
Our products are food supplements and are not intended to diagnose, treat, cure or prevent disease.
Always follow the recommended usage instructions and product warnings. Do not exceed the recommended daily serving.
Food supplements should not replace a varied, balanced diet and healthy lifestyle.
If you are pregnant, breastfeeding, taking medication or under medical supervision, seek advice from an appropriate healthcare professional before use.
Pricing and Payment
All prices are displayed in pounds sterling (GBP).
Applicable taxes and any additional delivery charges are disclosed before completing your purchase.
Payment must be authorised before an order can be processed.
We reserve the right to correct pricing or product information errors. If an error affects your order before acceptance, we will contact you and offer the opportunity to proceed on the corrected terms or cancel.
Orders and Availability
All orders are subject to acceptance and product availability.
If we are unable to fulfil an order, we will notify you and arrange an appropriate refund.
Delivery
We offer free standard UK delivery on eligible SLP-01™ one-off and subscription orders.
Optional faster delivery may be available at an additional cost displayed at checkout.
Please refer to our Shipping & Delivery Policy for further information.
Returns and Refunds
Eligible unopened products may be returned in accordance with our 14-day Returns & Refunds Policy.
Customers are responsible for return postage costs for change-of-mind returns.
Products unsealed after delivery may be excluded from change-of-mind returns where the relevant health and hygiene exemption applies.
This does not affect your statutory rights regarding faulty, damaged or incorrectly supplied products.
Subscriptions
Where offered, our Subscribe & Save service provides recurring product deliveries at the price and frequency disclosed at checkout.
Subscriptions have no minimum commitment and may be cancelled before the next renewal is processed, without a cancellation penalty.
Cancellation of a subscription does not automatically cancel an order already processed.
Please refer to our Subscription & Cancellation Policy for full details.
Website Content and Intellectual Property
All original content, branding, trademarks, product descriptions, imagery and designs are owned by or licensed to Hyperformance Supplements Ltd.
Unauthorised commercial reproduction or distribution is prohibited.
Limitation of Liability
Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
Privacy
Personal information is processed in accordance with our Privacy Policy.
Governing Law
These terms are governed by the laws of England and Wales, without affecting any mandatory consumer protections applicable to you.
Contact
Hyperformance Supplements Ltd
Sanders Gate
Churchfields
Stonesfield
Witney
OX29 8PP
United Kingdom
Email: info@hyperformancesupplements.com